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General Supportsupport@icempire.com
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All orders are processed within 24-48 hours. Domestic shipments arrive within 3-5 business days via armored priority courier. International protocols take 7-14 days.
Affirmative. The Icempire dominion is global. We ship to over 180 countries worldwide. Duties and taxes are calculated at checkout based on your region's regulations.
Returns are accepted within 30 days of receipt. Items must be unworn, unwashed, and in original armor condition with all tags attached. Initiate a return request via your account dashboard.
Do not wash. Do not bleach. Professional leather clean only. Store in a cool, dry environment away from direct solar radiation to maintain material integrity.
Need Custom Wears?
We offer bespoke tailoring for elite clientele.